Please place your orders a day in advance allow for plenty of time to pull the full order and have it ready. Thank you.

Hours for both Supply Stores are Monday – Friday 9AM-5PM

Braintree Supply Store: 6/4/2020
Our Braintree location is back open for pick up orders. We are open for curbside pick-up. All orders must be emailed or called in and prepaid for ahead of time. Please call or email your orders at least 24 hours ahead of your planned pick up time.

Portland Supply Store:
We are in the process of moving the Portland Maine Supply store to a new location only two blocks from our old location. You can still submit orders via the emails below. We are open for curbside pick-up. All orders must be emailed or called in and prepaid for ahead of time. Please call or email your orders at least 24 hours ahead of your planned pick up time.

The new address for the Portland, Maine supply store is…

220 Anderson St, Portland Maine 04101

You are welcome to email or leave a voicemail if we are away from the stores.
✉️ Email Our Portland Store(207) 772-4334

✉️ Email Our Braintree Store(781) 848-2772

We are thankful for your understanding and cannot wait to get back to normal operations as soon as it is safe to do so.

– John
General Manager

Prices are subject to change. Please contact us to get the most up to date pricing.

Return Policy

ALL RETURNS MUST BE MADE WITHIN 60 DAYS OF THE DATE OF PURCHASE!

Here at Portland Pottery we stand behind all of the products we sell. We will refund, repair or replace all products found defective by standards in the ceramic industry. We will not return old or frozen products. Varying results from firing are to be expected in finished ware due to the nature of clay. Portland Pottery and associate suppliers collaborate to keep variations at a minimum – but one must expect the occasional color and grog size deviations.

Many potters and artists discover problems surrounding impurities found in their clay. Clays can be obtained without impurities, as evidenced by those used in high tech and microchip industries. These clays are highly processed and cost hundreds of thousands of dollars per pound – not exactly practical for making pottery! Unfortunately we must live with what mother nature has dealt us and make the best of it. Our suppliers use the best methods for clay-making possible. They use technology to improve clay quality. However, impurities are ultimately unavoidable in all cases. As always, one should test batches for varying results and naturally occurring impurities. If you find a problem we will help find a solution or the root of the problem. All batches are coded and sampled at the plant. These samples can be retrieved and checked, thereby lending useful insight to the nature of the mix.